November 5, 2024

Gumtree SA introduces game-changing secure payment & delivery solution

Gumtree South Africa has once again revolutionised the online classifieds experience, this time with the launch of Pay & Ship, a secure payment and delivery solution. By prioritising user safety and convenience, this innovative development reinforces Gumtree’s commitment to being the country’s ā€œmost trusted online buying and selling platformā€.

With Pay & Ship, users can enjoy a seamless transaction process, complete with shipping insurance to cover any loss or damage during transit. This means buyers and sellers can engage with total confidence, knowing their transactions are protected.

ā€œOnline shoppers have come to expect a smooth and easy shopping experience where they can buy an item online, pay online and get the item delivered,ā€ says Simon Armstrong, lead product manager at Gumtree SA. ā€œWith Pay & Ship, this is now possible on an online classifieds site.ā€

Collaborating to bring this project online, Gumtree has partnered with TradeSafe and Pargo to facilitate payment and delivery respectively. TradeSafe, in operation since 2015 with management oversight by Standard Bank, is South Africaā€™s most trusted digital escrow service, having facilitated over half a billion transactions. Pargo is Gumtreeā€™s delivery partner and South Africaā€™s leading click-and-collect solution, with over 4 000 Pargo Points nationwide.

ā€œBy integrating secure payment and efficient delivery systems, as well as insurance for parcels lost or damaged in transit, Pay & Ship ensures both buyers and sellers can engage with complete confidence, making every transaction convenient and secure,ā€ says Armstrong.

ā€œThis initiative reflects Gumtree SAā€™s commitment to innovation and customer satisfaction, setting a new benchmark for the industry and reinforcing its position as a leader in the online classifieds space.ā€

What Pay & Ship offers:

  • Pay securely on Gumtree.
  • Get your money back if your item isn’t as listed.
  • No more in-person meet-ups.
  • Your money is kept safe until you receive your purchase.
  • Nationwide delivery to 4 000+ Pargo Points.
  • Buy from anyone, anywhere in South Africa.

How Pay & Ship works:

  1. The seller lists an item for sale and chooses to use Pay & Ship.
  2. The buyer purchases the item, selects a delivery method and securely completes the payment using Gumtree’s trusted payment partner.
  3. The money goes into a Gumtree Wallet, powered by TradeSafe, where it is kept until the parcel reaches the buyer.
  4. The seller drops off the parcel at a Pargo Point.
  5. Pargo delivers it to the buyer’s chosen location.
  6. The buyer collects the parcel and has 24 hours to inspect the goods.
  7. The funds are released to the sellerā€™s Gumtree Wallet.

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