New name, same trusted service: M-Kem Pharmacy evolves into UniCare 24/7 Trusted Health

11 November marked an exciting new chapter for M-Kem 24 Hour Pharmacy, as the familiar signage was updated to UniCare 24/7 Trusted Health. While the name above the door has changed, everything customers rely on inside remains the same: 24-hour pharmacy access, after-hour doctors, specialised clinics and a team committed to delivering exceptional service and care.

For decades, M-Kem 24 Hour Pharmacy has been a cornerstone of healthcare for the communities it serves, combining professional pharmacy services with personal, patient-focused attention. The evolution to UniCare 24/7 Trusted Health honours this legacy while reflecting Clicks Group’s commitment to extending 24-hour pharmacy and expert health services to more communities across South Africa.

Working closely with M-Kem founder Hylton Mallach and his team, UniCare offers an expanded range of tailored healthcare and wellness services. Customers can access clinics focused on diabetes, vaccinations, travel and wound care management, as well as quality, specialised orthopaedic and surgical support.

“UniCare 24/7 Trusted Health represents the perfect balance between heritage and innovation. We are proud to continue the remarkable legacy of M-Kem Pharmacy while evolving it for the future,” said Bertina Engelbrecht, CEO of Clicks Group. “The rebranding signals Clicks Group’s broader vision of extending 24-hour pharmacy and advanced health services to more communities across South Africa, with UniCare representing a model for future expansion.”

Mallach commented: “It gives me great comfort to know that the values and care that my team and I have built over the years will continue under UniCare 24/7 Trusted Health, making innovative, professional pharmacy and wellness services accessible to a wider audience nationwide.

“Customers will now see the UniCare 24/7 Trusted Health name on their prescriptions and around the store, but their experience, continuity of care and trusted staff remain unchanged. Same team. Same 24-hour care. Just a new name: UniCare 24/7 Trusted Health.”