While many retailers and hospitality establishments have perfected visual appeal and mastered the art of incredible service, there's one invisible...
Retail
Physical retail is as important as ever, which means in-person payments continue to play a pivotal role in South Africa’s...
iStore, Africa’s first and only Apple Premium Partner, has taken fulfilment innovation to new heights with its cutting-edge delivery and...
When Nick Wilkinson’s doctor advised him to incorporate more olive oil into his diet to lower cholesterol and manage blood...
Despite coming off the back of a prolonged period of economic headwinds and difficult conditions, South African consumers bounced back...
With over 100 locations already sizzling across South Africa and a toehold in the United Arab Emirates (UAE), the popular...
Black Friday, which originated in the United States, has become a feature of South African retail. It is a vital...
The retail industry is undergoing rapid transformation, and the upcoming Digital Retail Africa 2025 is set to prepare businesses for...
Businesses generally, and retailers specifically, have entered a period that can best be described as the holiday rush. High volumes...
In today's fast-evolving retail landscape, the importance of environmental, social and governance (ESG) criteria has never been more pronounced. Retailers...
Beauty is a multimillion-dollar industry; however, the shift in trends toward more sustainable, locally manufactured skincare ranges has opened the...
Share Inspire Pioneer, or SIP – an initiative by professionals within the hospitality, tourism, food and beverage industries – was...
South Africa is expected to generate more than R88 billion in additional economic value for November due to the growing...
Retail media – a type of advertising that uses a retailer’s digital platforms like websites, apps or in-store screens to...
There is little question that Chinese-linked e-commerce platforms like Shein and Temu have found favour among South African consumers. Marketing...
Black Friday has become an integral part of the South African retail calendar. With consumers rushing to find the biggest...
As Black Friday and the holiday shopping season approaches, payment service providers, merchants and fintechs are preparing for a surge...
As we enter peak season, businesses across retail, hospitality and beyond are bracing for an influx of customers. High traffic...
In an economy where small to medium enterprises (SMEs) contribute at least 40% to gross domestic product, it seems only...
The evolution of 24/7 Black Friday specials from a single-day shopping event to a month-long retail phenomenon reflects changing consumer...
It’s not unusual for Sindile Mathunjwa to arrive at her office at 02h00 to prepare for the day ahead. It...
Africa’s creator economy has skyrocketed, transforming digital content into a $3-billion industry in 2023, with a projected growth rate of...
Following the recent announcement that the KwaZulu-Natal South Coast has, once again, been awarded the highest number of Blue Flag...
As South Africans continue to navigate an increasingly strained economic environment, one thing remains consistent: the desire to access the...
In a move to fill critically lacking retail supervisory skills in the Western Cape, Mr Price Foundation celebrated the graduation...
Coca-Cola Beverages Africa (CCBA) has invested $50 million in a new bottling line in Namibia, capable of producing 27 000...
As the festive shopping season heats up, brands are vying for attention, and South Africa’s retail space is no exception....
Mr Price Foundation and the National Youth Development Agency (NYDA) have signed a three-year Memorandum of Understanding (MoU). This collaboration...
Research released by retail analyst Trade Intelligence indicated township trade brings in about R200 billion annually. This is a staggering...
Black Friday is almost upon us again, just in time to raise the stress levels for everyone involved. Shoppers are...
In a world still grappling with economic recovery post-COVID, the pressures of inflation continue to strain household budgets across South...
South Africa’s retail sector experienced an important shift when the Black Friday tradition entered the local landscape, most notably the...
Retail and relationship-building have always been the key drivers behind Gerhard Nortjé’s evolution toward becoming an IT business leader. Today,...
Leading omnichannel payments provider Ecentric has announced significant enhancements to its In-Person Payments platform in order to improve performance and...
A South African favourite, ‘slap chips’, may quickly become a luxury in coming months after black frost decimated potato crops...
Using build-for-purpose enterprise artificial intelligence (AI) solutions to improve customer experience helps companies get to know their customers and use...
Is cash truly dead? With the rapid rise of fintech innovations and digital payment solutions, one might think so. Yet,...
A fascinating global phenomenon has emerged in the toy industry: the rise of the 'kidult'. The term, originally coined in...
As e-commerce surges globally, online marketplaces are finding exciting and innovative ways to approach the decentralised nature of the trading...
South Africa’s year-end retail season has officially kicked off, and with Black Friday, the December holidays and back-to-school campaigns around...