MetroFibre launches its first Fibre Experience Store in Thembisa
4 min read
MetroFibre Networx launched its first Fibre Experience store in Thembisa on 1 December, giving impetus to a major drive by the fibre network operator to ensure fibre connectivity and real fibre speeds reach into and are accessible to underserved communities.
To date, MetroFibre’s network has passed over 20 000 homes in Thembisa and more than 4 000 customers are active on its network.
“The Fibre Experience store launch forms part of our commitment to address the ‘connectivity inequality’ that holds back entire communities, homes, schools and businesses in underserved areas. By addressing the challenges that a lack of fast, stable and affordable fibre Internet access brings to South African households and small businesses in underserved areas, we believe we can empower more people to participate meaningfully in our digital, knowledge-based economy,” says Jan-Jan Bezuidenhout, CEO of MetroFibre.
MetroFibre’s drive into serving underserved communities commenced in early 2022 when it launched its MetroConnect prepaid fibre solution. The time-based, pay-as-you-go 20Mbps product offering has been especially welcomed by consumers who, until now, have been heavily reliant on costly mobile data. The MetroConnect solution provides the flexibility to top up when you need to, for as long as you need it.
For those consumers seeking convenience and peace of mind through an always-on, month-to-month service, without the need to top up, there is of course always the option to order a standard MetroFibre fibre-to-the-home package.
“Connectivity has become as important as household utilities such as electricity and water, and is fundamental to so many aspects of daily living: remote work, online meetings, security, cloud computing, transacting, education and learning, entertainment, streaming, social media, gaming and more. Fibre is the best value for money and quality, with uncapped and unlimited solutions to meet the needs of every family member at home, at the same time. It’s the ultimate alternative solution to costly mobile data, which has its place for connectivity needs on the go, but is impractical and expensive in meeting the increasingly data-intensive needs of home users and entire family units,” adds Bezuidenhout.
The Fibre Experience Store provides community members with a safe and convenient space, close to home, to learn more about fibre internet, try out Wi-Fi, order a service (either MetroConnect Prepaid Fibre or the standard MetroFibre month-to-month products), or get technical support and assistance. Existing customers can also visit the store for free Wi-Fi access if there is loadshedding or a network outage in the area.
MetroFibre’s Experience Store is located at the Busy Corner Imbizo Shisanyama in Thembisa. Employees at the store have been recruited from the Thembisa community, opening job opportunities in the area. MetroFibre has also partnered with two local schools, providing fibre connectivity for teachers and learners to enjoy the educational benefits that comes with Internet access and online learning and entertainment.
