In a world saturated with scripted chats and automated responses, intelligent assistants (IAs) emerge as the crucial bridge between digital...
chatbots
Chat and conversational artificial intelligence services have the potential to further elevate the local call centre and business process outsourcing...
Artificial intelligence and chatbots are starting to make real inroads into the daily lives of South African law practitioners and...
Fintech players are expected to move quickly to harness the power of generative artificial intelligence (GAI) to improve their service...
