3 min read
Coca-Cola Beverages Africa (CCBA) has declared 2026 its ‘Year of the Customer’: a strategic focus brought to life this week...
customers
3 min read
7 min read
The rise of Chinese and Indian automotive brands in South Africa is no longer incremental. It is visible, measurable and...
9 min read
Small businesses don’t fail because they don’t work hard. They fail, plateau or stay 'small' because they run out of...
5 min read
What does success mean in the South African software industry in 2025? For some, it’s about scaling fast, diversifying portfolios...
8 min read
In today’s experience economy, customers aren’t just buying products or services, they are buying the experience too. Having the best...
3 min read
COVID-19 made everyone far more aware of germs and hygiene, and while masks and sanitisers are no longer in high...
4 min read
As businesses strive to foster stronger connections with their customers, 2025 will see key shifts in how loyalty programmes are...
5 min read
Physical retail is as important as ever, which means in-person payments continue to play a pivotal role in South Africa’s...
6 min read
As South Africans continue to navigate an increasingly strained economic environment, one thing remains consistent: the desire to access the...
6 min read
As the festive shopping season heats up, brands are vying for attention, and South Africa’s retail space is no exception....
7 min read
Black Friday is almost upon us again, just in time to raise the stress levels for everyone involved. Shoppers are...
4 min read
Leading omnichannel payments provider Ecentric has announced significant enhancements to its In-Person Payments platform in order to improve performance and...
6 min read
South Africa’s year-end retail season has officially kicked off, and with Black Friday, the December holidays and back-to-school campaigns around...
6 min read
Customer attraction and retention strategies are more important than ever before as customer behaviour – both what they want and...
7 min read
Did you know retail sales are estimated to represent close to 20% of South Africa’s gross domestic product? Facing a...
5 min read
Ah, the good old days. When we had just a handful of mediums, television was king, and there were only...
5 min read
Reaching any midpoint, whether it’s to catch one’s breath on a ultra-marathon to gear up for the next stretch, or...
5 min read
In today’s digital age, guest Wi-Fi has become an essential amenity for businesses across various industries. Whether you run a...
