Coca-Cola Beverages Africa (CCBA) has declared 2026 its ‘Year of the Customer’: a strategic focus brought to life this week...
customers
The rise of Chinese and Indian automotive brands in South Africa is no longer incremental. It is visible, measurable and...
Small businesses don’t fail because they don’t work hard. They fail, plateau or stay 'small' because they run out of...
What does success mean in the South African software industry in 2025? For some, it’s about scaling fast, diversifying portfolios...
In today’s experience economy, customers aren’t just buying products or services, they are buying the experience too. Having the best...
COVID-19 made everyone far more aware of germs and hygiene, and while masks and sanitisers are no longer in high...
As businesses strive to foster stronger connections with their customers, 2025 will see key shifts in how loyalty programmes are...
Physical retail is as important as ever, which means in-person payments continue to play a pivotal role in South Africa’s...
As South Africans continue to navigate an increasingly strained economic environment, one thing remains consistent: the desire to access the...
As the festive shopping season heats up, brands are vying for attention, and South Africa’s retail space is no exception....
Black Friday is almost upon us again, just in time to raise the stress levels for everyone involved. Shoppers are...
Leading omnichannel payments provider Ecentric has announced significant enhancements to its In-Person Payments platform in order to improve performance and...
South Africa’s year-end retail season has officially kicked off, and with Black Friday, the December holidays and back-to-school campaigns around...
Customer attraction and retention strategies are more important than ever before as customer behaviour – both what they want and...
Did you know retail sales are estimated to represent close to 20% of South Africa’s gross domestic product? Facing a...
Ah, the good old days. When we had just a handful of mediums, television was king, and there were only...
Reaching any midpoint, whether it’s to catch one’s breath on a ultra-marathon to gear up for the next stretch, or...
In today’s digital age, guest Wi-Fi has become an essential amenity for businesses across various industries. Whether you run a...
